There is still much confusion about the term “hacker”. I think this guy has the right view. Hackers are human, they are not absolute black and absolute white hats. They are all grey with different shadesm but he is right about have a Responsible Disclosure Policy.
“Not having a Responsible Disclosure Policy or retaliating against well-intentioned white hat hackers (hackers that hack for good) is like having a sign in front of your establishment saying “No Good Guys Allowed”.”
https://medium.com/@yakko.majuri/the-internet-is-too-unsafe-we-need-more-hackers-c9742fc1a03b